Frecuently asked Questions
We offer charters ranging from 4 to 6 hours, providing flexibility to accommodate various preferences.
Yes, our catamaran is crewed by a team of highly skilled and friendly professionals, including PADI-certified divemasters.
Absolutely! Our crew comprises international members fluent in multiple languages for seamless communication.
Yes, all our charters are tailored to meet your specific preferences, ensuring a personalized and unique experience.
We provide snorkeling gear, and the activity is suitable for all ages, including families with children.
Our all-inclusive packages cover drinks, top-shelf bar, food, snorkeling gear, fishing gear, paddle boards, towels and more.
The marina is conveniently located 5 minutes away by taxi, and taxis are readily available. We can also arrange transportation for a stress-free experience.
We offer a 100% refundable policy for cruise itinerary changes or port closure due to bad weather conditions.
We accept payment via credit card, debit card, or cash.
We can adjust departure times based on your preferences, ensuring a relaxed and enjoyable experience.
We request a 20% booking deposit, fully refundable in case of cruise itinerary changes, with the remaining balance settled on the service day.
Yes, we offer a 10% discount for returning guests, and a direct booking link is provided for a 20% booking deposit to secure the date.
Yes, we extend a 15% discount to make the experience more suitable for small groups up to 6 guests .
Absolutely! We can share more photos and details via WhatsApp for a comprehensive view of our services.
Yes, our catamaran features 3 air-conditioned cabins, 2 full bathrooms, and various interior and exterior shaded areas
Yes, we can arrange docking on certain beaches during the tour for added flexibility.
We can adjust departure times to accommodate cruise ship arrival schedules, ensuring a smooth experience.
Cancellations made 72 hours prior to the service day are eligible for a full refund, ensuring a risk-free booking.
We request the final guest count once you get close to the service date to make necessary arrangements.
You can reach us via email at info@cozumelwindseekers.com for any additional questions, customization requests, or assistance.